Privacy Policy

Terms and Conditions + Privacy Policy for Top Dollar Home Offer, LLC

Privacy PolicyTulsa Property Experts

Effective Date: June 2015Last Updated: January 1, 2025

1. Introduction Tulsa Property Experts ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us via SMS, email, AI voice calling, or other electronic means. By engaging with our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information when you interact with us:

Personal Identifiable Information (PII): Name, email address, phone number, mailing address.

Communication Data: SMS messages, AI-assisted voice calls, emails, and other interactions.

Device and Usage Data: IP address, browser type, device identifiers, and analytics data.

Transaction Data: If you engage in financial transactions, we may collect payment details.

3. How We Use Your Information

Your information is used for the following purposes:

To provide real estate-related services and information.

To send SMS messages, emails, and AI-generated voice calls for appointment reminders, marketing, and business updates.

To comply with legal, regulatory, and A2P (Application-to-Person) compliance requirements.

To enhance and personalize your experience with our services.

4. SMS, AI Voice Calling, and Email Communications

A2P Compliance for SMS Messaging

We comply with Application-to-Person (A2P) 10DLC regulations and all applicable TCPA (Telephone Consumer Protection Act) and CTIA guidelines regarding SMS communications.

Consent & Opt-in: By providing your phone number, you consent to receiving SMS communications from us.

Message Frequency: Message frequency may vary depending on your engagement with our services.

Opt-out: You may opt out at any time by replying STOP to any SMS message. You will receive a final confirmation message, and no further messages will be sent.

Help & Support: For assistance, reply HELP or contact us at

[email protected]

.

Fees & Charges: Message and data rates may apply based on your carrier’s plan.

AI Voice Calling Compliance

AI-powered voice calls will only be made to users who have opted in.

Calls may be recorded for training and quality assurance.

You may opt out of voice communications by contacting us.

Email Compliance (CAN-SPAM Act)

All marketing emails will include an unsubscribe option.

We will honor all opt-out requests promptly.

5. Data Sharing & Third-Party Disclosures

We do not sell, rent, or trade your personal information. However, we may share data with:

Service Providers: Third-party vendors who help us provide our services, including SMS, AI voice calling, and email platforms.

Legal Compliance: Government authorities or legal entities when required by law.

Business Transfers: If our company merges or is acquired, your information may be transferred to the new entity.

6. Data Security

We implement security measures to protect your information from unauthorized access, disclosure, or destruction. While we take steps to secure your data, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Opt-Out: You can opt out of SMS, email, and AI voice calls at any time.

Access & Correction: You can request access to or correction of your personal data.

Deletion Requests: You may request that we delete your data, subject to legal requirements.

To exercise your rights, email us at

[email protected]

.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant changes will be communicated to users as required by law.

9. Contact Information

For questions or concerns about this Privacy Policy or your personal information, contact us at:

Tulsa Property Experts

Email:

[email protected]

By using our services, you agree to the terms outlined in this Privacy Policy.